常见问题

What is the return policy?

We offer a 30-day no-reason return policy. If you are not satisfied with your purchase, you can return it within 30 days for a full refund.

How long does shipping take?

Standard shipping takes 7-15 business days. Express shipping takes 3-7 business days. Shipping is free for orders over $100.

What payment methods do you accept?

We accept credit and debit cards including Visa, MasterCard, and American Express, as well as PayPal.

What is the warranty period?

All NEW SENYANG products come with a 1-year manufacturer warranty covering defects in materials and workmanship.

How do I track my order?

Once your order ships, you will receive a tracking number via email. You can use this to track your package on our website or the carrier website.